West Palm Beach VA Medical Center
Become a Patient
All Veterans are encouraged to enroll in the VA Health Care System. To begin the process, please complete an Application for Health Care Benefits. You can submit the form online, or you may print the form and mail it to us at:
VA Medical Center
Attention - Enrollment, MAS 136E
7305 North Military Trail
West Palm Beach, FL 33410
You can also bring the form to the Medical Center. The Enrollment Office is located on the first floor at the east end of the hospital.
Whether mailing or bringing your application, please include the following items:
- A copy of both sides of your current insurance card (including Medicare or Medicaid)
- A copy of your DD214, "Armed Forces Report of Transfer or Discharge"
- (Purple Heart recipients only) a copy of your award letter if "Purple Heart" is not noted on your DD214
To speak to someone in our eligibility office, please call 561-422-6838 or 1-866-383-9036, and press 4.
For further information and details regarding eligibility for VA benefits, please visit the national VA eligibility website at http://www.va.gov/healtheligibility/
Dental benefits are not the same as most other VA medical benefits and are categorized into classes.
In general, dental benefits are limited to dental conditions determined by VA to be service-connected, Veterans who were Prisoners of War, and Veterans who are receiving 100% SC disability compensation. For more information, review the Dental Eligibility Fact Sheet or contact your local VAMC eligibility office.
Financial Assessment (Means Test)
Most Veterans not receiving VA disability compensation or pension payments must provide information on their annual gross household income and net worth to determine whether they are below the annually-adjusted VA National Income Thresholds (income thresholds), in order to qualify for exemption from outpatient, inpatient and medication copays.
The financial assessment includes all gross household income and net worth, including Social Security, retirement pay, unemployment insurance, interest and dividends, workers' compensation, black lung benefits and any other gross household income. Also considered are assets such as the market value of property (NOT including the primary residence), stocks, bonds, notes, individual retirement accounts, bank deposits, savings accounts and cash.
VA also compares Veterans' financial assessments with geographically based income thresholds. If the Veteran's income is above the VA National Income Thresholds and below the VA National Geographic Income Thresholds where the Veteran lives, they are eligible for an 80 percent reduction in inpatient co-pay rates. For more information about geographically based income thresholds, go to the GMT eligibility page.
Family Members, Dependents and Survivors Benefits
Additionally, VA offers a wide range of benefits for the surviving spouse, dependent children and dependent parents of deceased veterans and military servicemembers. To speak with someone regarding how to obtain death benefits, please call 561-422-6838 or 1-866-383-9036, extension 5436.
If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.
Minimum Duty Requirements
Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, discharged for a hardship, or received an “early out.” Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.
Veterans Health Benefits Handbook
VA is producing a personalized “Veterans Health Benefits Handbook” for each Veteran enrolled in the VA health care system. The purpose of the handbook is to provide a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information and should be safeguarded as you would any other sensitive personal document.
The “Veterans Health Benefits Handbook” includes:
- Eligibility and health care benefits,
- Contact information for your local facility,
- Information regarding copayment responsibilities,
- Instructions on how to schedule appointments,
- Guidelines to communicate treatment needs,
- Patient rights,
- Ways to obtain copies of medical records, and
- Other important information.
You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. For more information, go to www.va.gov/healthbenefits/vhbh. You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive additional information.
Health Care Benefits Overview
VA publishes the "Health Care Benefits Overview" booklet, which is designed to provide general information and frequently asked questions about VA’s medical benefits package available for all enrollees, and other information such as eligibility for enrollment.
The publication is available to you at the West Palm Beach VA Medical Center, and can be downloaded at http://www.va.gov/healthbenefits/resources/epublications.asp.
The publication is very helpful, and we encourage you to refer to it whenever you have questions about your eligibility for specific health care benefits. Additional assistance is available at the following resources: