West Palm Beach VA Medical Center
Donna Katen-Bahensky, MSPH | 561-422-8602
Medical Center Director
Donna Katen-Bahensky was appointed as the Medical Center Director of the West Palm Beach VA Medical Center in February 2017. With a strong focus on patient-centered care and employee engagement, she oversees the healthcare delivery to a seven-county area of south Florida Veterans and manages more than 2,600 staff members at the main facility in West Palm Beach and six Community Based Outpatient Clinics.
Prior to this appointment, Ms. Katen-Bahensky spent more than 30 years in the private and university health care sectors where she held progressive leadership positions at the University of Iowa Hospitals and Clinics, Virginia Commonwealth University Health System, and University of Nebraska Medical Center. Most recently, she served as President and Chief Executive Officer of University of Wisconsin Hospitals and Clinics (UW Health), Madison, Wisconsin, one of the nation’s leading academic medical centers.
She has received accolades and recognition by various governmental and private agencies as well as national publications throughout her career in the health care industry. Under Ms. Katen-Bahensky’s leadership, UW Health was selected as the Best Hospital in Wisconsin by US News and World Report three years in a row from 2012 to 2014. She is the recipient of the Grace Myers Award for Excellence and as CEO of UW Health her facility was recognized as one of the top 10 places to work by Working Mother Magazine seven years in a row from 2007 to 2013. UW health was also named as of the “Most Wired” Hospitals each year from 2009 - 2013.
Ms. Katen-Bahensky received both her Bachelor of Arts in Anthropology and Master of Science in Public Health Administration from the University of Missouri at Columbia. She has been named as one of the “24 Leading Women to Know in Health Care” by Becker's Hospital Review and brings a wealth of knowledge and experience to the Department of Veterans Affairs.
Cynthia O'Connell, MHA, FACHE | 561-422-8605
Cynthia O’Connell was appointed Associate Director of the West Palm Beach VA Medical Center in December 2018. She is a retired U.S. Army Brigadier General and combat Veteran who spent 35 years in the military. In her VA role, Mrs. O’Connell will be responsible for the oversight of hospital operational services to include Fiscal, Facilities Management, Medical Administration, Nutrition and Food, Police, and Pharmacy Services.
Her last military position was as the Deputy Commanding General for the 3rd Medical Command at Fort Gillen, Georgia. Throughout her military career she oversaw healthcare operations for various military treatment facilities, combat support hospital units and field hospitals.
Mrs. O'Connell completed her undergraduate studies in Psychology at Loyola University of Chicago She is a graduate of the United States Army War College with a Masters degree in Strategic Studies. Upon graduation from the War College, Mrs. O'Connell was assigned to the Pentagon Office of the Assistant Secretary of Defense for Reserve Affairs. She also holds a Masters degree in Healthcare Administration (MHA) and is a member and Fellow of the American College of Healthcare Executives (FACHE).
Mrs. O’Connell has received various awards to include the Legion of Merit, Bronze Star, the Meritorious Service Medal, the Army Commendation Medal, the Army Achievement Medal, the Army Reserve Component Achievement Medal, the National Defense Service Medal with 1 bronze star, the Global War on Terrorism Service Medal, the Afghanistan Campaign Medal with two campaign stars and the NATO Medal.
Ronald K. Williams, DO | 561-422-8603
Chief of Staff
Dr. Ronald K. Williams is a Captain in the U.S. Navy Reserve and a native of Long Island New York. He attended Hofstra University in Hempstead, New York where he received a Bachelor’s of Arts Degree in Biology. He also attended the New York Institute of Technology- College of Osteopathic Medicine where he earned his Doctor of Osteopathy.
Upon graduation, Dr. Williams was commissioned as a Lieutenant in the Medical Corps in 1996. He completed his Family Medicine residency at Palmetto General Hospital in Hialeah, FL where he was appointed to serve as the Chief Resident in his senior year of residency in 1999. Following completion of his residency, he reported for active duty with the U.S. Navy from 1999-2003, serving at the Naval Hospital Beaufort, Marine Corps Recruit Depot-Parris Island and then then the Marine Wing Support Squadron-273, Marine Corps Air Station in Beaufort, SC.
In 2003, he began his VA career at the West Palm Beach VA Medical Center as a hospitalist in the Medicine Service. He later transferred to the Primary Care Service where he served as the Associate Chief. In January 2016, his was promoted to Chief of the VA Community Care Program at the West Palm Beach VA Medical Center, and was responsible for the care coordination of all veterans sent to the community for medical services.
Dr. Williams is an affiliated assistant Professor of Medicine for the University of Miami Leonard M. Miller School of Medicine, and Clinical Assistant Professor for Nova Southeastern University College of Osteopathic Medicine. Dr. Williams is a decorated Veteran whose military awards include the Navy/Marine Corps Commendation medal (three times), Navy/Marine Corps Achievement medal (three times), Fleet Marine Force Ribbon, National Defense Service Medal, Global War on Terrorism Service Medal, Marksman Rifleman Ribbon and the Expert Pistol Ribbon.
Lyumma Archeval, MSN, RN | 561-422-6901
Associate Director for Patient Care Services
Ms. Lyumma Archeval, MSN, RN, comes to the West Palm Beach VA Medical Center from the Huntington VA Medical Center where she served the Associate Director for Patient Care Services. As part of the West Palm Beach VA’s Leadership team, Ms. Archeval is responsible for oversight of the Social Work and Chaplain Services and all nursing functions to include sterile processing, clinical operations, acute care and inpatient mental health, extended care and blind rehab, perioperative care and ambulatory care.
Ms. Archeval began her VA career at the Huntington VA Medical Center in West Virginia in 2000 as a Pain Management Case Manager. In May 2003 she was selected as the Associate Chief Nurse for Inpatient Care and Mental Health. She served in this capacity until she transferred to the San Juan VA Medical Center in 2005, where she was the National Surgical Quality Improvement Program Coordinator and later selected as the facility’s Colorectal Cancer Screening Program Coordinator. Returning to Huntington in 2008, she served as the Special Projects Coordinator, with oversight of the Controlled Substance program, Safe Patient Handling Program, Bed Management, and management of facility unit clerks.
Ms. Archeval earned a Master’s of Science degree in Nursing from Pontifical Catholic University of Puerto Rico. During her career, she served as a Professor of Clinical Nursing at Ponce Technical Institute in Puerto Rico and an Associate Professor of Marshall University, Huntington, WV. She serves as a Fellow in the VA mentoring program and has coached and mentored several master degree candidates at various colleges, including the University of Florida, University of Phoenix, Walden University and Marshall University. She is a graduate of the VISN 9 Leadership Institute and the VA Nursing Leadership Academy. She was also a coach for the VISN 9 Leadership Institute in 2012.
Maria Nguyen, MPH | 561-422-8605
Maria Nguyen was appointed the Assistant Director in February 2017. She is responsible for the leadership oversight of various facility services to include Environmental Management, Medical Media Production, Logistics, Recreational Therapy and Voluntary Services.
As the Assistant Director she had leadership oversight of various facility services to include Environmental Management, Logistics, Medical Media Production, Prosthetics, Recreational Therapy, and Voluntary Services. Maria began her federal career in January 2008, as a fellow of the Graduate Healthcare Administration Trainee Program for the Bay Pines VA Healthcare System. She became the Healthcare Systems Specialist for the Associate and Assistant Directors. She is a graduate of the 2010 VISN 8 LEAD program: Competency Development for Leaders in the 21st Century (CDL) Program, 2016 VHA Health Care Leadership Development Program (HCLDP), and is a senior fellow of the Partnership for Public Service: Excellence in Government Fellows Program.
She also obtained a black belt certification in Lean Six Sigma and is a certified VA coach/mentor. Ms. Nguyen has an undergraduate degree in Biology with a minor in Business Administration and a Master of Public Health degree in Health Services, Management, and Policy from The Ohio State University.