VetLink Kiosks - Coming soon to WPB VAMC - West Palm Beach VA Medical Center
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West Palm Beach VA Medical Center

 

VetLink Kiosks - Coming soon to WPB VAMC

VetLink Kiosks - Coming soon to the West Palm Beach VA Medical Center

VetLink Kiosks - Coming soon to the West Palm Beach VA Medical Center

Friday, June 20, 2014

The Department of Veterans Affairs (VA) West Palm Beach VA Medical Center is installing 21 free-standing VetLink kiosks in the main Medical Center and Community Based Outpatient Clinics (CBOCs). VetLink is a self-serve kiosk with touch-screen technology. Patients can soon use VetLink kiosks at VA medical centers nationwide to check in for previously scheduled medical appointments and manage personal information. VetLink is an initiative of the VA Point of Service (VPS) Program.

Currently, patients can use VetLink to:

  • Check in for previously scheduled medical appointments
  • Update demographic and contact information
  • View account balance information
  • Update insurance information

 

The VPS Program Management Office will continually upgrade VetLink software and hardware to enhance services available to Veterans. Some of the future services to be offered to Veterans include:

  • Scheduling/view future medical appointments
  • Complete payment transactions
  • Sign and complete various VA documents
  • Update medication information and refill prescriptions

“VetLink will put Veterans in charge of their own personal health information,” stated West Palm Beach VA Medical Center Director Charleen R. Szabo. “VetLink is part of West Palm Beach VA Medical Center’s commitment to provide Veterans and other patients with the best healthcare possible. Convenient access to personal health information is a key aspect of quality care,” said Ms. Szabo.

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