West Palm Beach VA Medical Center
Veterans Identification Card (VIC)
Veterans Identification Card (VIC Card)
The Department of Veterans Affairs (VA) provides eligible Veterans a Veterans Identification Card (VIC) for use at VA medical facilities. The VIC Card protects the privacy of Veterans’ sensitive information, as it no longer displays the social security number or date of birth on the front of the card. The VIC Card will only display the Veteran’s name, picture, and special eligibility indicators – Service Connected, Purple Heart and Former POW, if applicable, on the front of the card. Only Veterans who are eligible for VA medical benefits will receive the card.
Purpose and importance of having a Veterans Identification Card:
The VIC Card is only for the purpose of identification and check-in for VA appointments and is your ID for access in the building. The VIC Card cannot be used as a credit card or an insurance card, and it does not authorize or pay for care at non-VA facilities. Veterans should safeguard their VIC Card similar to other identification cards that contain personal information.
How to obtain or replace an old or missing Veterans Identification Card:
If you do not have the current Veterans Identification Card, please go to the Enrollment Department to be updated and have a photo taken. Once the Veteran has their picture taken for the VIC Card at the VA medical facility, the card will be mailed to the Veteran within 7-10 days after the Veteran’s eligibility has been verified. To ensure the VIC Card is received at the appropriate address, it is important that the Veteran’s address is verified and the correct address is entered in the computer system. If the U.S. Postal Service cannot deliver the new card, it will be returned to the facility where the Veteran requested the card.