West Palm Beach VA Closes Outpatient Clinics Due to Irma - West Palm Beach VA Medical Center
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West Palm Beach VA Medical Center


West Palm Beach VA Closes Outpatient Clinics Due to Irma

September 7, 2017

West Palm Beach, FL – As Hurricane Irma’s path is projected to move toward the South Florida area, the West Palm Beach VA Medical Center will close outpatient operations at its main facility from Friday, September 8 through Monday, September 11, 2017.

In addition, the following outlying clinics and Community Based Outpatient Clinics (CBOC) will be closed from Friday, September 8 through Monday September 11, 2017:

• Boca Raton CBOC
• Delray Beach CBOC
• Fort Pierce CBOC
• Okeechobee CBOC
• St Lucie County PTSD Clinical Team (PCT) Outpatient Program
• Stuart CBOC
• Vero Beach CBOC

Veterans impacted by these closures are being contacted by VA staff to reschedule their appointments as soon as possible. In the event of a medical and mental health emergency, Veterans are encouraged to dial 911 or visit the closest emergency room. The West Palm Beach VA Medical Center is not a designated hurricane shelter. This includes the all outlying clinics. To view a list of designated hurricane shelters by county, please visit floridadisaster.org/shelters.

In addition, VA has activated the Pharmacy Disaster Relief Plan through Heritage Health. Eligible patients with Veterans Health Identification (VHIC) in need of an emergency supply of medications can go to any retail pharmacy open to the public with a written prescription or active VA prescription bottle, not older than 6 months and with refills available, to receive a 10-day supply.  This does not include controlled substances.

Heritage Health’s customer care representatives can be reached at 1-866-265-0124, option 1. The telephone line is open for Veterans Monday through Friday, 8:00 a.m. – 10:00 p.m., and Saturday and Sunday, 9:00 a.m. to 6:00 p.m. 

If a Veteran is displaced, has lost his or her medication, and no longer has a written prescription or bottle, they can contact the Health Resources Center at 1-877-752-0650 to speak with a representative. The representative will qualify the request by asking a few questions and provide the Veteran with a prescription number.

For updated information about clinic closures and other important announcements, please call 561-422- 6597 or visit www.westpalmbeach.va.gov. Veterans can also receive updated information by liking the West Palm Beach VA on Facebook at www.facebook.com/VAwestpalmbeach or following the medical center on Twitter at www.twitter.com/VAWestPalmBeach.