West Palm Beach VA Recognized as Healthcare Equality Leader - West Palm Beach VA Medical Center
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West Palm Beach VA Medical Center


West Palm Beach VA Recognized as Healthcare Equality Leader

July 17, 2019

West Palm Beach, Fla. -- Pride Month may be over but the West Palm Beach VA Medical Center has just been given a reason to continue celebrating.  The Medical Center has been designated as a “2019 LGBTQ Healthcare Equality Leader” by the Human Rights Campaign Foundation (HRC). The designation will be awarded in the forthcoming Healthcare Equality Index 2019, which will be released at the end of July.
“It is important in today’s world to recognize diversity in our workplace and when caring for our Nation’s Veterans,” said West Palm Beach VA Medical Center Director, Donna Katen-Bahensky. “We are proud to remain focused on inclusion in our hiring practices and provision of our health care and services to Veterans of all sexual orientations and gender identities.”

The Human Rights Campaign Foundation is the educational arm of America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people. HRC envisions a world where LGBTQ people are embraced as full members of society at home, at work and in every community. Each year hundreds of healthcare facilities active participate in the HEI survey.

Participants are given a numerical score based on their LGBTQ-inclusive policies and practices. HEI participants are given scores in four criteria: foundational elements of LGBTQ patient-centered care, LGBTQ Patient Services and Support, Employee Benefits and Policies and LGBTQ Patient and Community Engagement. Participants that receive the maximum score in each section earn the coveted status of “2019 LGBTQ Healthcare Equality Leader.”