Returning Service Members - West Palm Beach VA Medical Center
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West Palm Beach VA Medical Center


Returning Service Members

Combat veteran standing guard by an anerican flagThe West Palm Beach VA Medical Center is grateful to the men and women who risk their lives to fight terrorism in Afghanistan, Iraq and many other places around the world.

If you are a returning veteran or reservist who served in Operation Iraqi Freedom, Operation Enduring Freedom or Operation New Dawn, please contact us in any of the following ways:


Please call us at 561-422-7223 or 561-422-5460, with any questions or inquiries about our health care services.

In Person Visits:

Please report to the Post Deployment Clinic in room 1A-261.

The Transition Patient Advocate can assist Operation Iraqi Freedom/Operation Enduring Freedom/Operation New Dawn Veterans with the transition to the West Palm Beach VA Medical Center. For more details, please contact John Henry at 561-422-2343.


Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.


Transition Care Management Program Manager
Andrea Williams, LCSW
Post Deployment Clinic, 1A-279

Transition Case Manager
Elizabeth Hausfeld, MSW, LMSW
Post Deployment Clinic, 1A-288

Transition Case Manager
Jennifer Dyer, LCSW
Post Deployment Clinic, 1A-278

Transition Patient Advocate
John G. Henry
Post Deployment Clinic